Welcome

At CleanMunchies, we are committed to providing high-quality products and excellent customer service. Please read our policies carefully before placing an order.

Customers are required to inspect products upon delivery. Do not accept a package if:

* The packaging appears tampered with, opened, or damaged.

* The security seal is broken or missing.

* The product received does not match the order details on the invoice.

If you notice any of the above issues, please refuse delivery and contact our customer support immediately.

Return Policy

We accept returns under the following conditions:

* The return request is submitted within 3 days of delivery.

* The product is unused, unopened, and in its original packaging.

* All accessories, manuals, tags, and invoices are included.

Returns may not be accepted for:

* Products that have been used, damaged, or altered by the customer.

* Items purchased during clearance or promotional sales unless defective.

* Customized or special-order products.

Damaged or Defective Products

If you receive a damaged or defective product:

1. Contact us within 24–48 hours of delivery.

2. Provide clear photos or videos showing the issue.

3. Our team will review the claim and provide a replacement, repair, or refund where applicable.

Refund Policy

Approved refunds will be processed using the original payment method. Refund processing times may vary depending on your bank or payment provider.

Refunds may be denied if:

* The product does not meet return eligibility requirements.

* Evidence of misuse, negligence, or unauthorized modification is found.

Exchange Policy

Eligible products may be exchanged subject to stock availability. If the requested replacement item is unavailable, an alternative solution will be offered.

Order Cancellation Policy

Orders may be canceled before they are processed or shipped. Once an order has been dispatched, cancellation requests may not be possible and the return policy will apply instead.

Shipping Policy

Delivery timelines are estimates and may vary due to factors beyond our control. Customers are responsible for providing accurate shipping information.

Fraud Prevention

CleanMunchies reserves  the right to cancel or hold any order suspected of fraudulent activity, unauthorized payment use, or violation of company policies.

Policy Updates

We reserve the right to modify these policies at any time without prior notice. Updated policies will be published on our website and become effective immediately upon posting.

Contact Us

For questions regarding our policies, returns, refunds, or orders, please contact our customer support team at:

Email: contact@cleanmunchies.com

Phone: +92111123030